Service Terms
These terms describe what you are buying, what I owe you, and what happens if either of us cannot continue. They are written to be read once, understood, and not returned to in an argument.
Last updated · July 2026
Who these terms are with
These terms are between you and EnneaDate, operated from Singapore by Stanley Ang. Where an agency engages EnneaDate on behalf of its members, the agency agreement governs commercial terms and these terms govern the coaching relationship with each individual.
What the service includes
- One-to-one or couple coaching sessions of the length stated at booking.
- The structured materials associated with your session type.
- Between-session guided support as described in your package.
- A written follow-up where your package includes one.
Anything not stated in your booking confirmation, proposal, or invoice is not included. Nothing on this website constitutes an offer of unlimited access.
Booking, rescheduling, and no-shows
- Sessions are confirmed once payment or an agency purchase order is received.
- Rescheduling with at least 24 hours' notice carries no charge and is welcomed.
- Rescheduling with less than 24 hours' notice may consume the session, at the founder's discretion and with reasonable allowance for genuine emergencies.
- A no-show without contact consumes the session.
Response times
Email and WhatsApp enquiries are answered within one business day, Monday to Friday, Singapore time. Session follow-up materials are sent within the timeframe stated in your package, and where none is stated, within five business days.
This is a boutique, capacity-managed practice. Availability is finite and is confirmed at booking rather than promised in advance.
Fees and payment
Fees are quoted in Singapore dollars and stated in full before payment or onboarding. Agency engagements are invoiced on the terms set out in the accepted proposal. No fee changes apply to an engagement already paid for.
Refund conditions are set out separately on the Refund Conditions page.
Continuity
EnneaDate is founder-delivered. If I become unavailable through illness or an unforeseen event, affected sessions are rescheduled at no cost, and where rescheduling is not workable, unused sessions are refunded in full.
A solo practice should say this out loud rather than hope the question never comes up.
Your responsibilities
- Give accurate information at intake, including anything that affects your safety or suitability for coaching.
- Attend sessions in a private setting where you can speak freely.
- Do not record sessions without prior written agreement.
- Treat materials shared with you as for your personal use, not for redistribution or resale.
Limits of the service
EnneaDate is a coaching service, not therapy, crisis care, legal advice, abuse investigation, or identity verification. Coaching outcomes depend substantially on your own action between sessions, and no specific relational, personal, or commercial outcome is guaranteed. The full boundary statement sits on the Safety Promise page.
Intellectual property
Frameworks, worksheets, and written materials produced by EnneaDate remain the property of EnneaDate and are licensed to you for personal use during and after your engagement. Your own reflections remain yours.
Privacy and data
Personal data is handled as described in the Privacy & Consent policy and the PDPA Compliance notes.
Governing law
These terms are governed by the laws of Singapore. Any dispute is first raised directly with the founder, and if unresolved, submitted to the courts of Singapore.
If anything here is unclear, write to me directly. I would rather answer a question early than have you agree to something you did not fully understand.
Stanley Ang · admin@enneagramsingapore.org